Home Orders & Billing Payment methods we accept

Payment methods we accept

Last updated on Apr 18, 2026

We accept all major cards and express checkout options.

Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Express checkout

  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

When you're charged

Your card is charged when you place the order, before it ships. The charge appears on your statement as PETPLUS or PET+.

If your payment is declining

The most common reasons:

  • Billing address mismatch — make sure it matches what your card issuer has on file
  • International cards — some banks block ecommerce purchases by default; a quick call usually fixes it
  • Card expired or over limit

Still stuck? Email hello@petplus.co and we'll help you sort it out.