Home Orders & Billing Can I change my order after placing it?

Can I change my order after placing it?

Last updated on Apr 18, 2026

Yes — as long as we catch it before it ships.

What we can change

Once you've ordered, reach out and we can:

  • Update the shipping address
  • Add or remove items
  • Change the size or color variant
  • Combine two recent orders into one shipment

How fast to reach us

We process orders quickly, so the sooner the better. Email hello@petplus.co with your order number (PT#) and what you'd like to change.

If your order has already shipped

We can't edit an order in transit, but once it arrives you can start a return — email us for details.